>>> A great example of a US company with outstanding support for intl >>> customers >>> is PayPal ... > > Now I must die! I've seen everything! > > PayPal has NO customer support.
I said "outstanding support for intl customers", to make myself clear, I'm not talking about customer service which I never had to deal with, I mean that PayPal's service is fully supportive of international customers and they are taking great care in ensuring that their service works and is convenient for people in other markets than the US... Ensuring that one can (easily & cheaply) withdraw money from PayPal to local bank accounts in 16 countries is what I call outstanding intl support... It is certainly not easy to accomplish but it makes their service truly global: http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/approved_countries-outside I know many on this list and elsewhere like to criticize PayPal, but one must realize the type of service they provide and the large scale on which they provide this service: - they allow anyone to accept credit cards & ach transactions; no "approval", no credit check, no security deposit - they give the tools to more serious sellers (shopping cart, membership billing,...) - they are now handling close to $1.5 BILLION in payment volume PER QUARTER. - they have over 15 million registered accounts - 20% of the payment volume involves at least 1 non-US party - if you have one of those PayPal debit cards, the money can be withdrawn the instant funds reach your PayPal account The bottom line it that what they offer is basically 3rd party billing services, with instant activation and rates under 3%. You will have a hard time paying less than that even with your own merchant account. As far as 3rd party billing, they generally take 10-15% fees, a 5% rolling reserve, activation is not instantaneous, and to top this off, you generally have limitations on selling physical products and NO debit card... Given the sheer volume of transactions processed through paypal, it is not surprising that they generate a few hundred or even a few of thousand complaints, and there are certainly many legitimate complaints, but I think you should look at the number of people & businesses using paypal vs the number of complaints. Lets put things back in perspective! --- You are currently subscribed to e-gold-list as: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] Use e-gold's Secure Randomized Keyboard (SRK) when accessing your e-gold account(s) via the web and shopping cart interfaces to help thwart keystroke loggers and common viruses.
