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Dear Mark,

> I have a EVOCASH account and I made a rendeem from EVOCAH to my
> bank account. They said transfer will take 3-5 days. After  4 days
> I got confirmation transfer was done so I said that should be 3-5 
> days from that day.
> 
> Now are 10 days later ( 14 days from day I requested rendeem) 
> and I did not got any money. I asked Evocash and they told me that 
> transfer was done and was not bounced. 

I understand that Evocash sent you and international wire. Int. wires
can be traced from the sender's side, it's nothing you can do at your
side. Please note that there are multiple reasons why you never got
it: they wrote your name wrong (or you gave them incorrect account
name) and your bank is holding it; intermediary bank is sitting on
it; evocash's bank is sitting on it.

What you can do is to ask evocash a copy of the SWIFT message (aka
international wire) their bank sent out and then go to your bank and
ask if they have seen any such wire.

Note: I don't work for evocash, I have never owned or exchanged any
evocash. Just sharing my knowledge about international bank wires.


Regards,

Paul Vahur
General Manager
IceGold | http://www.icegold.com



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