Wow. Elitefitness.com is a very intriguing web site.
Steve Renner of Cash Cards International is someone I've done a lot of business with for over a year. I think he is honest, very hard working, and is clearly having a lot of difficulties. Patrick Chkoreff has identified what I think is most likely the main issue: very successful businesses which see tremendous growth often wind up unable to efficiently serve their extended customer base.
When I say I've done a lot of business with Cash Cards, I mean to the tune of about $100,000 directly and through my partial ownership of Cambist.net, several hundred thousand indirectly. I'm presently working on a deal that involves Cash Cards and half a million dollars.
Individuals of my acquaintance have done a few million dollars with Cash Cards over the last year or so. I think Steve can be relied upon and is honest.
Next up, your specific complaint. I think it makes very little sense to send two payments for the identical amount. I realize it is already done, but in future it would be wise to send $1021 and $1019 for example.
How did you fund these two payments? With e-gold? You should have batch info on two separate payments. Send the batch numbers to [EMAIL PROTECTED] and ask them to validate that each order was completed. Be sure to mention that both orders are for the same amount. You can get the batch info from your e-gold account history.
If you need help getting a card or getting it funded, feel free to contact me privately or e-mail support at cashcards.
Yes, I think they are reliable. Presently, they need someone to do software development management, because they are putting code up on their site live which has not been thoroughly bug tested across various browsers and platforms.
Regards,
Jim http://www.ezez.com/
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