This is my story using cashcards. (please excuse my bad english, this is not my native language)
First, i have to say that i'm a cashcards.net member for 1 1/2 year now, and i had never problems before using their services (mainly the vcash debit card) 2 weeks ago (around 20 oct 2003) i was unable to connect to my vcash account. This was the first time, because i use roboform (great software) to memorize my login/passw accounts. so the problem was not on MY SIDE. But cashcards site say that my password was incorrect. So i email [EMAIL PROTECTED], they take some days to reply, and they argue they cannot send me a password because i'm not writing them using my registered email adress. After negociate and some more days, they give me a new password to access my vcash account. At this time, i had $ 1650 USD on my account. One or 2 weeks before, i made an e-gold -> VCash transfer to use their new debit card (gold card).... but the new debit card is not here (as many cashcards.net members know!) so i was a little afraid about delays and want my money back to my e-gold account. I wonder if cashcards.net "lock" accounts wich have funds (they aren't really locked but you have to cry to get a new password). Once i had my new password i ordered a transfer of $1,620 USD (all my vcash funds minus transfer fee) to my e-gold account. As they state on their website: ************** Transfers from V-Cash to E-Gold it not an automatic process. The funds are transfered to E-Gold from your V-Cash at 3:00pm when Cash Cards runs there uploads for the day. Transfers are based on a 24 hour clock. All transfers must be done before 3:00 pm central time. If done after 3:00 pm central time it is considered the next bussiness day. And your funds will post after 3:00 pm that day. ************** i expected to have my e-gold account funded in 24 hours. 24 hours later, nothing. I let them 24 hours more, and... nothing. so i write them an email both to Steve Renner ([EMAIL PROTECTED]) and to email support ([EMAIL PROTECTED]). No reply. 3 more email and 5 days later, cashcards.net don't reply anymore to my emails. so where are my $ 1620 USD ? lost ?? not lost for everybody i think .... --- You are currently subscribed to e-gold-list as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] Use e-gold's Secure Randomized Keyboard (SRK) when accessing your e-gold account(s) via the web and shopping cart interfaces to help thwart keystroke loggers and common viruses.
