----- Original Message -----
From: "Jay W." <[EMAIL PROTECTED]>
To: "e-gold Tech" <[EMAIL PROTECTED]>
Sent: Wednesday, January 29, 2003 2:33 AM
Subject: [e-gold-tech] Re: Anyone know what causes this error?


>
> > When I make a spend through internet explorer using an SCI, I get this
> > error:
> ...
>
> -----BEGIN PGP SIGNED MESSAGE-----
>
> hi jonathon,
>
> the most common reason you would see that error is if you had
> cookies disabled.

Nuh, they are enabled

> another reason would be if you took longer than 10 or 20 minutes to
> perform the spend.

No, it happens when I take less than 30 seconds to perform the spend :-)

> another reason would be if in another browser window (depending on
> browser)
> you accessed your e-gold account while in the middle of the SCI spend.

not that either

> is there anything "unusual" about your connection to the internet? e.g.
> are you using a proxy server of some kind?

Yes. This is probably it. My ISP uses proxy servers. In IE options, I had
proxy disabled and automatically detect settings enabled. After enabling the
proxy (proxy.syd.ihug.com.au:8080) e-gold SCI forms seem to be working
again.

> it wouldn't hurt to go through all the security checks of virus
> scanning your machine and making sure your browser location bar
> and SSL icon appear normal when accessing secure sites.

The SSL icon does appear as normal, and https://e-gold does appear in the
location bar when trying to make a spend.

This error never occurs if I make a spend from within my account -- only
when I use an SCI form.


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