You should contact your FAE, as that is the official support channel. The FAE and official support will have more options than we can provide on a mailing list.
Todd Fujinaka Software Application Engineer Datacenter Engineering Group Intel Corporation todd.fujin...@intel.com -----Original Message----- From: Rizer, Dave [mailto:dave.ri...@netapp.com] Sent: Friday, January 12, 2018 4:48 PM To: e1000-de...@lists.sf.net Subject: [E1000-devel] Corrupted NVM on i40e BIOS update Hello, I've got a few systems that now show a MAC address of all zeros and a 03.14 and 03.15 address on the ports respectively. I've had a conversation with PJ and he recommended I contact this list. We dumped the permanent MAC address from the host, plus looked at the MAC address from a preboot environment, and verified this is the same. It looks like the recent BIOS update corrupted the NVM on the NIC. We need support on how to rewrite the NVM, or recover it if possible. We do have the old MAC addresses that they should be, just need guidance on next steps to recover. Regards, Dave ------------------------------------------------------------------------------ Check out the vibrant tech community on one of the world's most engaging tech sites, Slashdot.org! http://sdm.link/slashdot _______________________________________________ E1000-devel mailing list E1000-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/e1000-devel To learn more about Intel® Ethernet, visit http://communities.intel.com/community/wired ------------------------------------------------------------------------------ Check out the vibrant tech community on one of the world's most engaging tech sites, Slashdot.org! http://sdm.link/slashdot _______________________________________________ E1000-devel mailing list E1000-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/e1000-devel To learn more about Intel® Ethernet, visit http://communities.intel.com/community/wired
