I have a 6 port network appliance that has 6 X  82583V.

The issue is that all the ports randomly give out a Hardware Unit Hang message. 
During the 8-10 second period, not packets get transferred.

Kernel: Stock 2.6.34
Driver: 2.0.0-NAPI

The kernel command line disabled PCIE ASPM via the pcie_aspm=off parameter.

I have also fixed the EEPROM issue of bad power management issue (Byte value 
0x58 on offset 0x001e) using the fixeep-82574_83.sh script, rebooted but the 
issue persists.

The error received is in dmesg is:


e1000e 0000:03:00.0: eth2: Detected Hardware Unit Hang:
  TDH                  <3d4>
  TDT                  <da8>
  next_to_use          <da8>
  next_to_clean        <3d3>
buffer_info[next_to_clean]:
  time_stamp           <1002471f8>
  next_to_watch        <3d6>
  jiffies              <100247276>
  next_to_watch.status <0>
MAC Status             <80783>
PHY Status             <796d>
PHY 1000BASE-T Status  <3800>
PHY Extended Status    <3000>
PCI Status             <10>


Can anyone suggest what the possible fix is?

Thanks,
 Padam J. Singh | VP Engg. | Inventum Technologies Private Limited
www.inventum.net
+91.9810146640
 
Address:
C-70, Phase II Extension,
Noida 201305, UP,
India
 
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