Hi Don, Let me explain the background of this driver package. When we purchased this device the driver did not come with it. The product brief says; Intel Ethernet Server Bypass Adapter driver support is not included in the kernel or distributions. Bypass products are targeted toward system integrator and appliance customers. Please contact Intel for bypass driver source code to install the product.
We have contacted Intel via IPS (Intel Premier Support) at IBP which is our official support path and got this driver package. We reported this issue to IPS but they did not accept the issue report. Our customer also posted this issue to Intel community but it was rejected again, and finally reached you. We don't care the driver release version but want to get the appropriate driver package which works correctly (including PTP) on the Intel Ethernet Server Bypass Adapter X540-T2. Can you provide the official release version of driver for this device? If not please advise the appropriate contact window to get the driver as well as the technical support. We would appreciate your help. Regards, Hiroshi Aizawa -----Original Message----- From: Keller, Jacob E [mailto:jacob.e.kel...@intel.com] Sent: Wednesday, February 03, 2016 2:21 AM To: Skidmore, Donald C; Aizawa, Hiroshi; e1000-de...@lists.sf.net Cc: Tsutsui, Akira Subject: RE: Issue report - ixgbe-4.4.0.19.tar.gz In 4.4.0.19, the PTP support is enabled via "PTP_CLOCK_SUPPORT", I believe. It should be enabled by default as long as your kernel supports the PTP module. Thanks, Jake > -----Original Message----- > From: Skidmore, Donald C [mailto:donald.c.skidm...@intel.com] > Sent: Tuesday, February 02, 2016 8:22 AM > To: Aizawa, Hiroshi; e1000-de...@lists.sf.net > Cc: Tsutsui, Akira > Subject: Re: [E1000-devel] Issue report - ixgbe-4.4.0.19.tar.gz > > Hey Hiroshi, > > Couple of things confuse me about your issue below: > > - You are using an unreleased driver (4.4.0.19). I'm wondering where > you even got this driver. > - You are using a bypass adapter. The standard linux driver does not > support that device because it uses the SDP's for communication with > the uC that manages the bypass switch. So the 4.4.0.19 driver should > not even have its device ID is it. > - In the latest driver and I assume 4.4.0.19 PTP is on by default and > the strip for it isn't IXGBE_PTP > > But the big take away here is the driver you have won't work with your > device. You should have been supplied a driver when you purchased the > device. > > Thanks, > -Don Skidmore <donald.c.skidm...@intel.com> > > > > -----Original Message----- > > From: Aizawa, Hiroshi [mailto:hiroshi.aiz...@avnet.com] > > Sent: Tuesday, February 02, 2016 12:14 AM > > To: e1000-de...@lists.sf.net > > Cc: Tsutsui, Akira > > Subject: [E1000-devel] Issue report - ixgbe-4.4.0.19.tar.gz > > > > Dear e1000-devel support team, > > > > We have the following issue on ixgbe-4.4.0.19.tar.gz. > > Please help to investigate this issue? > > > > [issue] > > Cannot generate ixgbe_ptp.o from ixgbe-4.4.0.19.tar.gz > > > > [product] > > Intel Ethernet Server Bypass Adapter X540-T2 > > > > [environment] > > Linux kernel: 3.9.0 > > Driver package: ixgbe-4.4.0.19.tar.gz (Please find the attachment). > > > > [step to reproduce] > > # make CFLAGS_EXTRA="-DIXGBE_PTP" install > > > > -> cannot generate ixgbe_ptp.o > > > > We would appreciate your help to solve this issue. > > > > Regards, > > Hiroshi Aizawa > > email: hiroshi.aiz...@avnet.com > > AVNET KK > > > ---------------------------------------------------------------------- > -------- > Site24x7 APM Insight: Get Deep Visibility into Application Performance > APM + Mobile APM + RUM: Monitor 3 App instances at just $35/Month > Monitor end-to-end web transactions and take corrective actions now > Troubleshoot faster and improve end-user experience. Signup Now! > http://pubads.g.doubleclick.net/gampad/clk?id=267308311&iu=/4140 > _______________________________________________ > E1000-devel mailing list > E1000-devel@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/e1000-devel > To learn more about Intel® Ethernet, visit > http://communities.intel.com/community/wired ------------------------------------------------------------------------------ Site24x7 APM Insight: Get Deep Visibility into Application Performance APM + Mobile APM + RUM: Monitor 3 App instances at just $35/Month Monitor end-to-end web transactions and take corrective actions now Troubleshoot faster and improve end-user experience. Signup Now! http://pubads.g.doubleclick.net/gampad/clk?id=267308311&iu=/4140 _______________________________________________ E1000-devel mailing list E1000-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/e1000-devel To learn more about Intel® Ethernet, visit http://communities.intel.com/community/wired
