Just thought others on the ecofem list might want to see the response I got
when I asked Mindspring not to continue supporting the abortion page. --E.
>From: [EMAIL PROTECTED]
>Date: Thu, 4 Feb 1999 16:24:49 -0500 (EST)
>To: [EMAIL PROTECTED]
>Subject: Re: FILTERED christiangallery.com complaint 990204-3027652
>
>*****************************************************
>To assist internal tracking, your report has been assigned the following
>issue identification number: 990204-3027652. Please include this number
in the
>"Subject:" of any subsequent e-mail regarding this issue.
>*****************************************************
>
>PLEASE READ!!! This is an AUTO-REPLY message in response
>to an email appearing to have originated from your address
>and delivered to one of the mail administration addresses,
>most likely concerning a net-abuse issue. This message
>is _not_ intended as a response to your report, but it does
>contain a wealth of information regarding net-abuse issues
>and other common e-mail problems.
>
>Due to the volume of email that can sometimes occur, we
>may not be able to respond individually to each message
>sent to this address, and will likely only do so when additional
>information is required.
>
>Mindspring does not condone and will not permit abusive
>behavior by its users. Though no summary judgments are made,
>all reports we receive are investigated and action is taken
>when and where it is appropriate. The Mindspring AUP/TOS
>can be found at:
>
> http://www.mindspring.com/aboutms/policy.html
>
>Now on to the good stuff...
>
>Thanks for writing in! For future reference, here are
>items that will help us help you better:
>
> - Complete Header information...
> - How to Complain to Providers about Spam...
> - IRC issues and complaints...
> - USENET issues and complaints...
> - Useful links to other web sites...
>
>o WE NEED *COMPLETE* HEADERS!!! When sending in complaints
> regarding email and news reports please make sure that
> you include *complete* header information. Abbreviated headers
> are often bogus and provide us with little information to
> work with. You can learn more about viewing and interpreting
> email headers at the following web page(s):
>
> http://help.mindspring.com/features/emailheaders/index.htm
> http://help.mindspring.com/features/emailheaders/extended.htm
>
>
>o We primarily deal with SPAM that originated from within the
> Mindspring network. If you got some SPAM that did not
> originate from Mindspring, please send your report/complaint
> to the originating ISP or network. A good tutorial on
> "How to Complain to Providers about Spam" to another ISP
> is avialble from:
>
> http://spam.abuse.net/spam/howtocomplain.html
>
>
>o If you have an issue or complaint with another user(s)
> behavior on the IRC network, we need the following information
> before ANY action can be taken:
>
> 1.) The /whois information for the user.*
> 2.) Logs of the activity. (Forged logs will be
> ignored)
> 3.) A valid timestamp and what time-zone you are in.
> * If the /whois information indicates that the
> offender IS NOT a Mindspring customer, please
> direct your complaints to the originating network
> or ISP.
>
>
>o When reporting newsgroup abuse, please remember that newsgroups are a
> public forum, and you have to choose to read a particular post. We
> encourage you NOT to read the posts of anyone with whom you know
> you will disagree. To this end, we recommend the use of a
> newsreader that supports kill-filters. This will allow you to
> filter your newsreading so that you need never see a post from a
> particular author or with a particular subject, etc.
>
> This does not mean that SPAM and other news group abuse should not be
> reported, only that MindSpring will not involve itself in personal
> disputes and differences of opinion.
>
> You may wish to visit the following URL's:
>
> http://www.lava.net/~dewilson/writing/flame.retardant.html
> http://www.lava.net/~dewilson/asd/trolls.html
>
> While these were written with the newsgroup alt.support.depression
> in mind, they contain some _very_ useful suggestions for dealing
> with flames & trolls.
>
>
>o Here are some other handy links for you:
>
>
> "Figuring Out Fake E-mail & News Posts" (AKA "The Spam FAQ")
> Information on deciphering the origins of unwanted e-mail...
> http://www.faqs.org/faqs/net-abuse-faq/spam-faq/index.html
>
> Spam: Where to Complain About Frauds & Scams:
> http://www.elsop.com/wrc/complain.htm
>
> Support FREE
> The Forum for Responsible and Ethical E-mail
> http://www.ybecker.net
>
> Join CAUCE! We're members, you should be too!
> The Coalition Against Unsolicited Commercial E-mail
> http://www.cauce.org
>
>
>--
>Mindspring TOS/Abuse Staff (800)719-4664
><[EMAIL PROTECTED]> (404)815-0770
>
>
>
>
>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Elizabeth L. MacNabb, PhD
[EMAIL PROTECTED]
Service Learning, Career Development Center
Richmond Hall, UR, Richmond, VA 23173
phone 804-289-8686, fax 804-287-6465
