To the List: I have about a week to come up with a draft service level agreement for my EDI department to use with internal business units. I would appreciate it if anyone had any template or boilerplate models I could take advantage of to help me develop this document. Links to web sites where these may be located would be just as appreciated. Thanks in advance, Steve DIckens Prudential Insurance Company [EMAIL PROTECTED] ======================================================================= To contact the list owner: mailto:[EMAIL PROTECTED] Archives at http://www.mail-archive.com/edi-l%40listserv.ucop.edu/
