Quoting smpalmer6086 <[EMAIL PROTECTED]>:

> I have been asked to give an "EDI for Dummies" presentation to our
> credit analysts.  They want to understand what we do and what my team
> is talking about.  Has anyone else done this?   What type of things
> did you include?
>

I've done this before and the best results have been when I've talked very
little about the technology and kept it all "business" terms. Most of the
people who aren't in the EDI department and want to know about it aren't
incredibly technology-savvy. Use things they can relate to, like show pictures
of the client, show the *information* they are sending/requesting (i.e. use
human terms, not EDI terms, like Invoice and PurchaseOrder, as opposed to 810
or 850). You can probably show the surface technology, i.e. ServerA receives
the message and imports into our system, ServerB sends request x-times-day,
etc.

If they want to know more details, then do a followup meeting for the 
"advanced"
users. Most analysts though are satisfied with understanding the general
concepts. At the very end of the meeting, there might be some who wonder why a
whole department has to handle EDI (i.e. "this sounds easy") do a small 5
minute appendage of the technology. You know, a whole "This has covered the
surface of EDI. If you want to know the details, here's a small preview" and
then spew everything that goes on, the logging, the mapping, the errors, the
flows, etc.

That should give them enough knowledge to appreciate the process and 
enough fear
to get them to stop bugging you ;)

Bryce K. Nielsen
SysOnyx, Inc. (www.sysonyx.com)
Makers of xmlLinguist, the EDI-to-XML Translator
http://www.sysonyx.com/xml-to-edi-850



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