That's an easy one, and it's the same reason that outsourcing is so huge even though so many lament the work product. The people who make the decision have no idea what they are paying for, they only know:
$ vs. $ Leah - just my 2 cents ;) ----- Original Message ---- From: Bob Scheuermann <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, February 21, 2007 4:28:13 PM Subject: RE: [EDI-L] GXS I'm reading these messages about GXS and how bad it is, the lack of customer service and the negative rants they inspire. I don't use GXS and feel sorry for those of you who do. My question is this: why? If they are that bad then why do any of you use them? I'm curious as to why anyone tolerates such miserable inconsistent service and pays for it. Like I said, just curious. Bob -----Original Message----- From: [EMAIL PROTECTED] com [mailto:[EMAIL PROTECTED] com] On Behalf Of Hodges, Chris Sent: Wednesday, February 21, 2007 4:19 PM To: [EMAIL PROTECTED] com Subject: RE: [EDI-L] GXS DOWN????? That's fantastic. -----Original Message----- From: [EMAIL PROTECTED] com [mailto:[EMAIL PROTECTED] com] On Behalf Of Todd Gould Sent: Wednesday, February 21, 2007 4:08 PM To: Rudolph, Mike; Jackie Woodie; [EMAIL PROTECTED] com; Nancy Plume Subject: Re: [EDI-L] GXS DOWN????? Nancy, they do, but you have to pay them an extra $15/month in order to get notified when they are down... Regards, Todd Gould President & Chief Technical Officer Loren Data Corp. ----- Original Message ----- From: Nancy Plume To: Rudolph, Mike ; Jackie Woodie ; [EMAIL PROTECTED] com <mailto:edi- l%40yahoogroups. com> Sent: Wednesday, February 21, 2007 3:44 PM Subject: RE: [EDI-L] GXS DOWN????? why doesn't GXS inform their customers when this happens????? ____________ _________ _________ __ From: [EMAIL PROTECTED] com <mailto:EDI- L%40yahoogroups. com> [mailto:[EMAIL PROTECTED] com <mailto:EDI- L%40yahoogroups. com> ] On Behalf Of Rudolph, Mike Sent: Wednesday, February 21, 2007 3:40 PM To: Jackie Woodie; [EMAIL PROTECTED] com <mailto:edi- l%40yahoogroups. com> Subject: RE: [EDI-L] GXS DOWN????? Also, when did the outage start? The info could come in handy. Mike Rudolph -----Original Message----- From: [EMAIL PROTECTED] com <mailto:EDI- L%40yahoogroups. com> <mailto:EDI- L%40yahoogroups. com> [mailto:[EMAIL PROTECTED] com <mailto:EDI- L%40yahoogroups. com> <mailto:EDI- L%40yahoogroups. com> ] On Behalf Of Jackie Woodie Sent: Wednesday, February 21, 2007 2:31 PM To: [EMAIL PROTECTED] com <mailto:edi- l%40yahoogroups. com> <mailto:edi- l%40yahoogroups. com> Subject: RE: [EDI-L] GXS DOWN????? Anyone have any updates on GXS?, Thanks, Jackie -------Original Message----- -- From: Tyrone Lumley Date: 2/21/2007 12:54:17 PM To: [EMAIL PROTECTED] com <mailto:edi- l%40yahoogroups. com> <mailto:edi- l%40yahoogroups. com> Subject: RE: [EDI-L] GXS DOWN????? "Due to a higher number of calls than normal, we are unable to help you at this time. Please call back later. *click*" ------------ --------- --------- --- Looking for earth-friendly autos? Browse Top Cars by "Green Rating" at Yahoo! Autos' Green Center. 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