Or, they can just go to a 3rd party/Outsource.

I've never done a cost benefit analysis of in house vs 3rd party, but I know my 
last employer went that route after I left. And, I'm pretty sure they found out 
I did a lot more than they realized.

In an ideal world, a job well done would be recognized, appreciated, and 
rewarded. I used to use the tactics Art suggested. I was met with E-mails (from 
my boss) like "Well, I saved the company 1/2 million dollars last year and 
didn't even get a Thank You.....". I think it depends a lot on the company and 
the culture.

My experience has been that the smaller companies (10-20 million) are the 
hardest to work for, especially owner operated. Actually, I'll never work for 
an owner operated again. I'm real happy working in the IT department now doing 
database stuff for Sempra energy. I'm getting paid more too ;)

But that's just my experience.

jkcedi <[EMAIL PROTECTED]> wrote:                               Thanks, Art.  
I'm feeling foolish for not having been doing the PR you suggest, but it is 
still a timely suggestion!
 
 Ken
 
 ----- Original Message ----- 
   From: Art Douglas 
   To: 'Denise Tate' ; [email protected] 
   Sent: Tuesday, November 13, 2007 1:48 PM
   Subject: RE: [EDI-L] [Update] EDI Coordinator Job Description
 
 Denise,
 
 IMHO HR is a four-letter word. They exist primarily to limit corporate
   liability in a litigious society. They do not understand the first thing
   about what you do, or how important you are to your firm. They have no idea
   of the value of the knowledge you have, nor how expensive in terms of
   learning-curve time it would be to replace you.
 
 Hopefully, your boss understands. Pray for him or her, that they stay alive
   and able to stand in the gap on your behalf.
 
 I tell my client's EDI and IT people that they need to become as adept at
   Public Relations as they are at their technical disciplines. Make certain
   that every manager in your chain of command knows who you are, and what
   value you bring to the firm. Don't settle for face recognition and an org
   chart. Then expand that number to include all the user business managers of
   all the departments your work impacts. Make sure they realize the value of
   what you do. Businesses issue press releases when they accomplish
   something: "XYZ Corporation announces the acquisition of Best & Company.
   This will combine the forces of the two great powerhouses in the widget
   industry to better provide our customers access to baseball, apple pie, and
   should they so chose, motherhood." You need to learn from this. When you
   add a trading partner, notify your circle of influence - i.e. the managers,
   "Today we completed EDI testing of Big Box Customer & Co. Beginning Monday,
   all purchase orders submitted by Big will be processed through EDI, freeing
   up twelve hours per week for our Customer Service Representatives to spend
   with customers, instead of on tedious manual entry of Big's POs. This is
   the first step in fully automating Big paperwork. Testing of Big invoices
   begins next week. Once that is completed, our invoices to Big will no
   longer be subject to being 'lost in the mail,' meaning cash flow should
   speed up and the number of disputes should be reduced."
 
 What I am trying to explain, in my long-winded fashion, is that you need to
   establish, in the minds of corporate management, that you are not a
   commodity. You are unique, and bring unique value to the organization. 
 
 If you do this successfully, I can guarantee you ... um ... nothing. Keep
   that resume updated, maintain good relations with everybody, and hope for
   the best.
 
 Good luck,
 
 Art Douglas
   Chief Consultant
   Blackwater Network
   877-464-8915
 
 -----Original Message-----
   From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of
   Denise Tate
   Sent: Tuesday, November 13, 2007 9:43 AM
   To: [email protected]
   Subject: [EDI-L] [Update] EDI Coordinator Job Description
 
 Good Morning. 
 
 A few months ago I asked for assistance in writing my job description. I
   appreciated all the information received. I submitted a job description for
   "EDI Coordinator/IT Support" which is more accurately what I do. 
 
 Our Company IT department consists of my boss and myself plus a part time
   contract programmer 2 days a week. It is really a great setup. I enjoy
   doing different things. 
 
 Well,,, last week I received a "benchmark" of my job & salary against the
   chicagoland area market. I was disappointed and surprised by what the HR
   person told me and I would like to share it with the group. 
 
 The job description I submitted was ignored and a cryptic EDI Coordinator
   job description was used from a Marketing Salary Research databank. My
   salary benchmark was the salary I started at 9 years ago. And to top it
   off, when I asked about the "IT Support" portion of my position, the HR
   person stated if they used that part of my job to benchmark my salary it
   would have brought it DOWN! Yep she said DOWN! 
 
 I have 15 years experience in EDI and this is the first time I have ever
   heard doing MORE will reduce your marketability. Hmmm..
 
 Any comments I can pass along to my HR person? 
 
 Thank you in advance.. I need a laugh today can you tell.. 
 
 Denise
 
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