In Waltham, MA
ESSENTIAL FUNCTIONS:
1. Manage the technical efforts associated with implementing
complex EDI trading partners.
2. Participate on weekly implementation calls or meetings with
clients and vendors committed to establishing an EDI partnership with
MPI.
3. Provide HIPAA-compliant guidance to trading partners
requesting additional information about MPI requirements and industry
standards for EDI protocols.
4. Ensure proper setup of the EDI tools and systems that support
file transfer between MPI and new trading partners.
5. Conduct necessary testing and in-depth analysis to resolve
any potential issues prior to rolling trading partners into the
production environment.
6. Constructively present testing results and propose
adjustments that will improve service delivery to our clients and
strengthen our ongoing partnership.
7. Monitor, audit, and report on the processing of newly
implemented trading partners to confirm their successful transition
to the production environment.
8. Oversee the production support of existing EDI trading
partners.
9. Monitor the production environment and proactively
prioritize, communicate, and resolve any EDI process or system issues.
10. Partner with other IT teams to implement enhancements and
defect fixes.
11. Support Account Management with EDI issues that are raised or
escalated by their clients or vendors.
12. Promptly triage and resolve EDI issues called in to the
Service Desk
QUALIFICATIONS:
Bachelor's Degree in a related discipline or the equivalent
combination of work experience and technical training
3+ years progressively responsible experience in a technical
production or applications support role
Prior experience with EDI or similar file transfer protocols
Exposure and general understanding of Healthcare claims
processing
Exceptional analytic and troubleshooting skills
Superior customer service skills, preferably in a technical
implementation capacity
Ability to work independently and as a member of a team
Clear and concise verbal and written communication skills
Clear understanding and working knowledge of HIPAA EDI
protocols
Ability to juggle multiple requests at once
Proficient in MS Word, Excel and Outlook
...
Please use the following Message Identifiers as your subject prefix: <SALES>,
<JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC>
Job postings are welcome, but for job postings or requests for work: <JOBS> IS
REQUIRED in the subject line as a prefix.
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/EDI-L/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/EDI-L/join
(Yahoo! ID required)
<*> To change settings via email:
mailto:[EMAIL PROTECTED]
mailto:[EMAIL PROTECTED]
<*> To unsubscribe from this group, send an email to:
[EMAIL PROTECTED]
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
