You may refer the ITIL Change Management process to understand in detail about 
how this can be implemented in an organization. A simple google will get you 
some reliable sources. FYI, for the company that I work for, the change control 
is managed by an external IT service provider.
 
Regards


--- On Tue, 1/20/09, lampteyden <[email protected]> wrote:

From: lampteyden <[email protected]>
Subject: [EDI-L] Managing EDI Change Control Processes with external vendors
To: [email protected]
Date: Tuesday, January 20, 2009, 2:26 AM






Hello,

Just thought I'd throw this out to the community... we are working with 
a 3rd party vendor where changes are done externally, my manager is 
looking for a way for us to control this process similarly to how we do 
it internally with a change control board, where it goes to the powers 
that be and they approve/reject the request. Has anyone successfully 
implemented such a process with external vendors, right now I send an 
email of the changes to be done… they send back the email with the 
changes and I review it and send another email indicating that all is 
well… this works most of the time except when someone forgets to reply, 
we're looking for a more effective way of ensuring the requested 
changes were implemented.

Thanks guys...

 














      

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