Hi all, I'm looking for international customer satisfaction norms within the telecommunications sector. Doesn't anybody have any idea on how I can access / purchase such normative information? Thanks in advance Grant =========================================================================== This list is open to everyone. Occasionally, people lacking respect for other members of the list send messages that are inappropriate or unrelated to the list's discussion topics. Please just delete the offensive email. For information concerning the list, please see the following web page: http://jse.stat.ncsu.edu/ ===========================================================================
