(with apology for any cross posting. Jay)
American Society for Quality Dinner Meeting
Pre-Meeting Clinic:
Corrective & Preventive Action That Works!
Easily!
Presented by Jay Warner
Kenosha, WI USA
Casa Capri, 2129 Birch Road
Thursday, February 13, 2003
Time: 5:00 pm. And it's Free!!!
Every company needs a way to get their suppliers� attention. Simple,
quick, and effective, so errors are corrected without fuss. A "user
interface" for users. A quick, fast database that GETS THE JOB DONE!
This system already exists! Plus, it collects the records and tracks
preventive actions as well. Jay will explain the principles that let
corrective and preventive action improve your operations. You can
drive the corrective action to save you time, frustration and money.
It works with or without ISO9000!
-------------------
Dinner Meeting Information:
O. Joe Balthazor, President, Hallmark Building Supplies, Inc.
How the Wisconsin Forward Award Helped Hallmark Building Supplies,
Inc.
Kenosha, WI USA
Casa Capri, 2129 Birch Road (Same place)
Thursday, February 13, 2003
Social hour, 5:30 pm, Dinner ($20) at 6:30, Presentation (no charge)
at 7:30 pm
In 1996 Hallmark Building Supplies faced a major decision. They were
losing money on some of their product lines, running two different
systems, and two different business models. Joe Balthazor, founder
and CEO, chose to lead everyone in the company through a deep self
evaluation. The outcome resulted in the divestiture of a major
product line and a few smaller ones and narrowed the focus to one
system and one business model. When Joe added the global view of the
Wisconsin Forward Award (Baldrige) assessment procedure, the whole
company found a winning pattern and financial results were greatly
improved.
Why should a company do a self-assessment of their operations through
a Wisconsin Forward Award procedure? Because customers get better
service, employees are energized, and the owners benefit. Everyone in
the firm aligns themselves with the corporate objectives. The
objectives address the needs of all the stakeholders ? customers,
employees, suppliers and stockholders. Customers are impressed and
loyal. Employees are ecstatic. Suppliers appreciate the
communication. Everyone likes the thriving business!
The development of an effective corporate system brought about through
the "learning tool" of the Wisconsin Forward Award has made all the
difference to help Hallmark thrive in the present environment and
adapt to the next one.
Joe Balthazor is President and CEO of Hallmark Building Supplies, the
company he founded in 1974. The firm was recognized by the Wisconsin
Forward Award in 2001.
--
Jay Warner
Principal Scientist
Warner Consulting, Inc.
4444 North Green Bay Road
Racine, WI 53404-1216
USA
Ph: (262) 634-9100
FAX: (262) 681-1133
email: [EMAIL PROTECTED]
web: http://www.a2q.com
The A2Q Method (tm) -- What do you want to improve today?
.
.
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