I am analyzing a survey dataset where respondents are asked to rate
the importance of 20+ statements for factor analysis that will be used
for segmentations. I just found that all ratings are highly correlated
with all else, examining the data I found respondents seem to be
pretty much rating everything either all important or all not
important, therefore the factor solutions I got was very crappy and
can not go on for segmentations, which is the key objective of the
study.

Is there anything I can do to the data to make up the correlation
problem, The ratings is on a 5 point scale. Please help!

Thanks
.
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