My vote goes for Stack Overflow. Becuase it has most of what you are asking 
for. Also from a developer point of view SO is the go-to-place for 
technical issues.

SO has a good governance process in regards to how people become 
moderators. API docs (https://api.stackexchange.com/docs) seems 
comprehensive, even if you do not create a new site via Area51 proposal we 
can get started with tagging question with tags (say 'open-edx') and 
questions can be spread over multiple other sites using the same tags. 

I have also seen https://www.discourse.org/ used for community support. 
Probably does not have everything but it's one shiny forum.

Just my two cents.
---
Azizur

On Tuesday, 2 August 2016 20:44:00 UTC+1, Shauna Gordon-McKeon wrote:
>
> Hello Open edX community!
>
> The open source team here at edX has been talking a lot recently about how 
> we can do a better job of making sure community members have access to the 
> resources you need to troubleshoot problems and get your questions 
> answered.  Right now the most common avenues for getting support are our 
> mailing lists and Slack channels, but these tools don’t allow us to easily 
> track frequently asked questions or see how often questions are going 
> unanswered.
>
> We want to find a better tool so we can better help the community.  We’ve 
> brainstormed a list of requirements here: 
> https://docs.google.com/document/d/1J0P2hNXH7hdyxbqi8OCndNrUoxrOXDAbvIGalG6v7qU/
>
> Here’s where you come in: we can only see one side of the support 
> experience.  We don’t know what, from your perspective, the biggest 
> problems are and the most appealing solutions might be.  So please, feel 
> free to suggest additional requirements, and to let us know which of our 
> existing requirements are most important to you.  You can do so by adding 
> to this thread in the edx-code mailing list.
>
> If you’ve got tool suggestions as well, we’d be happy to hear them!  Once 
> we’ve got our requirements list set, we’re going to evaluate the most 
> promising options.
>
> Looking forward to seeing your feedback!
>
> Best,
> Shauna
>

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