You can activate it manually from (yourwebsite.xyz/admin/auth/user/) choose 
your student, check (Active under permissions) and save.

Did you configure email settings correctly ?

On Sunday, 13 November 2016 15:30:56 UTC+2, Larsen Greenberg wrote:
>
> I'm new to edX, created a new course and trying to add another "user." 
> They created an account, tried to "register" with the alleged email trigger 
> that should be sent although it never landed into his inbox. Checked SPAM 
> filter, refreshed, checked an hour later, nothing. Tried resetting the 
> password, still nothing.
>
> How can I get my colleague registered if he's not getting the verification 
> email?  
>

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