Bummer. They must never have verified their e-mail address during signup. Any chance the student has their signup e-mail? I believe it's addressed to their username. If not, they might need to make a new account and you'll just have a "stub" user with no data.
On Wednesday, March 8, 2017 at 5:25:35 PM UTC-5, David Langer wrote: > > Greetings Colin! > > Thank you for the suggestion. I did try that and I get the following error > in the UI: > > > - Error getting student progress url for '[email protected] <javascript:>'. > Make sure that the student identifier is spelled correctly. > > Any other suggestions would be most appreciated. > > Thanx, > > Dave > > > > On Tuesday, March 7, 2017 at 2:17:01 PM UTC-8, Colin Fredericks wrote: >> >> Here's one option: >> >> - Go to the instructor dashboard. >> - Click on "Student Admin" >> - Enter their e-mail address into the top box and go to their >> progress page. >> - Get their username from there. >> >> >> >> On Monday, March 6, 2017 at 7:26:45 PM UTC-5, David Langer wrote: >>> >>> Greetings! >>> >>> My apologies, but I am new to the Open edX platform. I have a situation >>> where I have a student's email address that I can report out via the "Click >>> to generate a CSV file that lists learners who can enroll in the course but >>> have not yet done so." option in "Data Download". However, I have the >>> following situation: >>> >>> 1. The student does not remember the username associated with the >>> email. >>> 2. When the student invokes the "Forgot password?" functionality >>> they receive an error of "No user with the provided email address >>> exists." >>> >>> Based on my research I can remove users with the Python CLI, but I need >>> both the username and the email. I only have the email. >>> >>> I've searched the forum, but haven't found an answer. How can I >>> accomplish this using the CLI/API (I would rather not manipulate the DB >>> directly)? >>> >>> Thanx, >>> >>> Dave >>> >> -- You received this message because you are subscribed to the Google Groups "General Open edX discussion" group. To view this discussion on the web visit https://groups.google.com/d/msgid/edx-code/6e3dcd8b-c244-4f8a-8b9b-ab5577c217ac%40googlegroups.com.
