You didn't say what version you were installing. Using open-release/ironwood.master should work, there was a fix merged on July 2 for this problem.
--Ned. On Fri, Jul 5, 2019 at 8:54 AM Cesar Augusto Palacios Alarcón < ceapalacio...@gmail.com> wrote: > Hi, > > Help, problem install OpenEDX in Ubuntu 16.04, the error log: > > > > -------- > TASK [edxapp : code sandbox | Install base sandbox requirements and create > sandbox virtualenv] *** > fatal: [localhost]: FAILED! => {"changed": false, "cmd": > "/edx/app/edxapp/venvs/edxapp-sandbox/bin/pip2 install -i > https://pypi.python.org/simple --exists-action w -r > /edx/app/edxapp/edx-platform/requirements/edx-sandbox/base.txt", "failed": > true, "msg": "stdout: New python executable in > /edx/app/edxapp/venvs/edxapp-sandbox/bin/python\nInstalling setuptools, > pip, wheel...done.\nLooking in indexes: > https://pypi.python.org/simple\nProcessing ./common/lib/calc\nProcessing > ./common/lib/chem\nProcessing ./common/lib/sandbox-packages\nProcessing > ./common/lib/symmath\nCollecting asn1crypto==0.24.0 (from -r > /edx/app/edxapp/edx-platform/requirements/edx-sandbox/base.txt (line > 11))\n Downloading > https://files.pythonhosted.org/packages/ea/cd/35485615f45f30a510576f1a56d1e0a7ad7bd8ab5ed7cdc600ef7cd06222/asn1crypto-0.24.0-py2.py3-none-any.whl > (101kB)\nCollecting backports-abc==0.5 (from -r > /edx/app/edxapp/edx-platform/requirements/edx-sandbox/base.txt (line > 12))\n Downloading > https://files.pythonhosted.org/packages/7d/56/6f3ac1b816d0cd8994e83d0c4e55bc64567532f7dc543378bd87f81cebc7/backports_abc-0.5-py2.py3-none-any.whl\nCollecting > cffi==1.11.5 (from -r > /edx/app/edxapp/edx-platform/requirements/edx-sandbox/base.txt (line > 13))\n Downloading > https://files.pythonhosted.org/packages/14/dd/3e7a1e1280e7d767bd3fa15791759c91ec19058ebe31217fe66f3e9a8c49/cffi-1.11.5-cp27-cp27mu-manylinux1_x86_64.whl > (407kB)\nCollecting cryptography==2.2.2 (from -r > /edx/app/edxapp/edx-platform/requirements/edx-sandbox/base.txt (line > 14))\n Downloading > https://files.pythonhosted.org/packages/dd/c2/3a5bfefb25690725824ade71e6b65449f0a9f4b29702cce10560f786ebf6/cryptography-2.2.2-cp27-cp27mu-manylinux1_x86_64.whl > (2.2MB)\nCollecting enum34==1.1.6 (from -r > /edx/app/edxapp/edx-platform/requirements/edx-sandbox/base.txt (line > 15))\n Downloading > https://files.pythonhosted.org/packages/c5/db/e56e6b4bbac7c4a06de1c50de6fe1ef3810018ae11732a50f15f62c7d050/enum34-1.1.6-py2-none-any.whl\nCollecting > futures==3.2.0 (from -r > /edx/app/edxapp/edx-platform/requirements/edx-sandbox/base.txt (line > 16))\n Downloading > https://files.pythonhosted.org/packages/2d/99/b2c4e9d5a30f6471e410a146232b4118e697fa3ffc06d6a65efde84debd0/futures-3.2.0-py2-none-any.whl\nCollecting > idna==2.7 (from -r > /edx/app/edxapp/edx-platform/requirements/edx-sandbox/base.txt (line > 17))\n Downloading > https://files.pythonhosted.org/packages/4b/2a/0276479a4b3caeb8a8c1af2f8e4355746a97fab05a372e4a2c6a6b876165/idna-2.7-py2.py3-none-any.whl > (58kB)\nCollecting ipaddress==1.0.22 (from -r > /edx/app/edxapp/edx-platform/requirements/edx-sandbox/base.txt (line > 18))\n Downloading > https://files.pythonhosted.org/packages/fc/d0/7fc3a811e011d4b388be48a0e381db8d990042df54aa4ef4599a31d39853/ipaddress-1.0.22-py2.py3-none-any.whl\nCollecting > lxml==3.8.0 (from -r > /edx/app/edxapp/edx-platform/requirements/edx-sandbox/base.txt (line > 19))\n Downloading > https://files.pythonhosted.org/packages/1b/e8/ce25c547daf9b84cafea605eb8a5709524fb53e1b3bb5ef6884e561b9d34/lxml-3.8.0-cp27-cp27mu-manylinux1_x86_64.whl > (6.8MB)\nCollecting matplotlib==1.3.1 (from -r > /edx/app/edxapp/edx-platform/requirements/edx-sandbox/base.txt (line > 20))\n Downloading > https://files.pythonhosted.org/packages/d4/d0/17f17792a4d50994397052220dbe3ac9850ecbde0297b7572933fa4a5c98/matplotlib-1.3.1.tar.gz > (42.7MB)\n\n:stderr: DEPRECATION: Python 2.7 will reach the end of its life > on January 1st, 2020. Please upgrade your Python as Python 2.7 won't be > maintained after that date. A future version of pip will drop support for > Python 2.7.\n ERROR: Complete output from command python setup.py > egg_info:\n ERROR: > ============================================================================\n > Edit setup.cfg to change the build options\n \n BUILDING > MATPLOTLIB\n matplotlib: yes [1.3.1]\n > python: yes [2.7.12 (default, Nov 12 2018, 14:36:49) [GCC\n > 5.4.0 20160609]]\n platform: yes [linux2]\n > \n REQUIRED DEPENDENCIES AND EXTENSIONS\n numpy: yes > [not found. pip may install it below.]\n dateutil: yes > [dateutil was not found. It is required for date\n > axis support. pip/easy_install may attempt to\n > install it after matplotlib.]\n tornado: yes [tornado > was not found. It is required for the\n WebAgg > backend. pip/easy_install may attempt to\n > install it after matplotlib.]\n pyparsing: yes [pyparsing > was not found. It is required for\n mathtext > support. pip/easy_install may attempt to\n > install it after matplotlib.]\n pycxx: yes [Couldn't > import. Using local copy.]\n libagg: yes [pkg-config > information for 'libagg' could not\n be found. > Using local copy.]\n freetype: yes [version 18.1.12]\n > png: yes [version 1.2.54]\n \n OPTIONAL > SUBPACKAGES\n sample_data: yes [installing]\n > toolkits: yes [installing]\n tests: yes [nose 0.11.1 > or later is required to run the\n matplotlib > test suite]\n \n OPTIONAL BACKEND EXTENSIONS\n > macosx: no [Mac OS-X only]\n qt4agg: no [PyQt4 not > found]\n gtk3agg: no [Requires pygobject to be > installed.]\n gtk3cairo: no [Requires cairo to be > installed.]\n gtkagg: no [Requires pygtk]\n > tkagg: no [TKAgg requires Tkinter.]\n wxagg: > no [requires wxPython]\n gtk: no [Requires > pygtk]\n agg: yes [installing]\n > cairo: no [cairo not found]\n windowing: no [Microsoft > Windows only]\n \n OPTIONAL LATEX DEPENDENCIES\n > dvipng: no\n ghostscript: no\n latex: > no\n pdftops: no\n \n Traceback (most recent call > last):\n File \"<string>\", line 1, in <module>\n File > \"/tmp/pip-install-GKx0hD/matplotlib/setup.py\", line 268, in <module>\n > **extra_args\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/__init__.py\", > line 144, in setup\n _install_setup_requires(attrs)\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/__init__.py\", > line 139, in _install_setup_requires\n > dist.fetch_build_eggs(dist.setup_requires)\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/dist.py\", > line 717, in fetch_build_eggs\n replace_conflicting=True,\n > File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/pkg_resources/__init__.py\", > line 782, in resolve\n replace_conflicting=replace_conflicting\n > File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/pkg_resources/__init__.py\", > line 1065, in best_match\n return self.obtain(req, installer)\n > File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/pkg_resources/__init__.py\", > line 1077, in obtain\n return installer(requirement)\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/dist.py\", > line 784, in fetch_build_egg\n return cmd.easy_install(req)\n > File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/command/easy_install.py\", > line 679, in easy_install\n return self.install_item(spec, > dist.location, tmpdir, deps)\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/command/easy_install.py\", > line 705, in install_item\n dists = self.install_eggs(spec, > download, tmpdir)\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/command/easy_install.py\", > line 890, in install_eggs\n return > self.build_and_install(setup_script, setup_base)\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/command/easy_install.py\", > line 1158, in build_and_install\n self.run_setup(setup_script, > setup_base, args)\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/command/easy_install.py\", > line 1144, in run_setup\n run_setup(setup_script, args)\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/sandbox.py\", > line 253, in run_setup\n raise\n File > \"/usr/lib/python2.7/contextlib.py\", line 35, in __exit__\n > self.gen.throw(type, value, traceback)\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/sandbox.py\", > line 195, in setup_context\n yield\n File > \"/usr/lib/python2.7/contextlib.py\", line 35, in __exit__\n > self.gen.throw(type, value, traceback)\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/sandbox.py\", > line 166, in save_modules\n saved_exc.resume()\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/sandbox.py\", > line 141, in resume\n six.reraise(type, exc, self._tb)\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/sandbox.py\", > line 154, in save_modules\n yield saved\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/sandbox.py\", > line 195, in setup_context\n yield\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/sandbox.py\", > line 250, in run_setup\n _execfile(setup_script, ns)\n File > \"/edx/app/edxapp/venvs/edxapp-sandbox/local/lib/python2.7/site-packages/setuptools/sandbox.py\", > line 45, in _execfile\n exec(code, globals, locals)\n File > \"/tmp/easy_install-9UZOQO/numpy-1.17.0rc1/setup.py\", line 31, in > <module>\n try:\n RuntimeError: Python version >= 3.5 > required.\n ----------------------------------------\nERROR: Command > \"python setup.py egg_info\" failed with error code 1 in > /tmp/pip-install-GKx0hD/matplotlib/\n"} > to retry, use: --limit > @/var/tmp/configuration/playbooks/edx_sandbox.retry > > > ------ > > agradezco la ayuda para instalar ironwood o hawthorn, > > > > > -- > You received this message because you are subscribed to the Google Groups > "General Open edX discussion" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to edx-code+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/edx-code/24ac19e0-9927-4c96-83e0-6bc747a00237%40googlegroups.com > <https://groups.google.com/d/msgid/edx-code/24ac19e0-9927-4c96-83e0-6bc747a00237%40googlegroups.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "General Open edX discussion" group. To unsubscribe from this group and stop receiving emails from it, send an email to edx-code+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/edx-code/CAGtJPNOk%2B_dZ_Hh%3DzhyhegDx7RmnYrG2gkzK3F6kYC0x2X9sQQ%40mail.gmail.com.