Hi,
I am trying to create a new course on the ecommerce platform but encounter
the following error: "Error! Failed to publish commerce data for
course-v1:SamsungUni+Sam001+2019Q4 to LMS." (see below for screenshot)
[image: Selection_145.png]
I am using ubuntu 16.04 on AWS and ironwood.master (V2).
The *ecommerce log* outputs indicate the following:
Jul 24 04:11:59 ip-172-31-27-102
[service_variant=ecommerce][ecommerce.courses.publishers] ERROR
[ip-172-31-27-102 32431]
[/edx/app/ecommerce/ecommerce/ecommerce/courses/publishers.py:112] - Failed
to publish commerce data for [course-v1:SamsungUni+Sam001+2019Q4] to LMS.
Traceback (most recent call last):
File "/edx/app/ecommerce/ecommerce/ecommerce/courses/publishers.py", line
100, in publish
commerce_api_client = site.siteconfiguration.commerce_api_client
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/utils/functional.py",
line 35, in __get__
res = instance.__dict__[self.name] = self.func(instance)
File "/edx/app/ecommerce/ecommerce/ecommerce/core/models.py", line 457,
in commerce_api_client
return EdxRestApiClient(self.build_lms_url('/api/commerce/v1/'),
jwt=self.access_token)
File "/edx/app/ecommerce/ecommerce/ecommerce/core/models.py", line 384,
in access_token
token_type='jwt'
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/edx_rest_api_client/client.py",
line 142, in get_oauth_access_token
return get_oauth_access_token(url, client_id, client_secret,
token_type=token_type)
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/edx_rest_api_client/client.py",
line 76, in get_oauth_access_token
data = response.json()
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/requests/models.py",
line 897, in json
return complexjson.loads(self.text, **kwargs)
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/simplejson/__init__.py",
line 518, in loads
return _default_decoder.decode(s)
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/simplejson/decoder.py",
line 370, in decode
obj, end = self.raw_decode(s)
File
"/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/simplejson/decoder.py",
line 400, in raw_decode
return self.scan_once(s, idx=_w(s, idx).end())
JSONDecodeError: Expecting value: line 9 column 1 (char 8)
Jul 24 04:11:59 ip-172-31-27-102
[service_variant=ecommerce][ecommerce.extensions.api.serializers] ERROR
[ip-172-31-27-102 32431]
[/edx/app/ecommerce/ecommerce/ecommerce/extensions/api/serializers.py:585]
- Failed to save and publish [course-v1:SamsungUni+Sam001+2019Q4]: [Failed
to publish commerce data for course-v1:SamsungUni+Sam001+2019Q4 to LMS.]
Traceback (most recent call last):
File
"/edx/app/ecommerce/ecommerce/ecommerce/extensions/api/serializers.py",
line 582, in save
raise Exception(resp_message)
Exception: Failed to publish commerce data for
course-v1:SamsungUni+Sam001+2019Q4 to LMS.
The *LMS log* outputs indicate the following:
Jul 24 04:24:53 ip-172-31-27-102
[service_variant=lms][openedx.core.djangoapps.catalog.utils][env:sandbox]
WARNING [ip-172-31-27-102 32580] [utils.py:103] - Failed to get program
UUIDs from the cache for site example.com.
I tried changing the WT_PUBLIC_SIGNING_JWK_SET to null in the lms.env.json
and cms.env.json files (as suggested in this post
<https://groups.google.com/d/msg/edx-code/cgMseEEKGAg/fJ93_7I-DQAJ>) but it
doesn't seem to be working
I set up ecommerce using the installation instructions here
<https://openedx.atlassian.net/wiki/spaces/OpenOPS/pages/110330276/How+to+Install+and+Start+the+E-Commerce+Service+in+Native+Installations>
Can anyone suggest any solutions please?
Thanks in advance
--
You received this message because you are subscribed to the Google Groups
"General Open edX discussion" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to edx-code+unsubscr...@googlegroups.com.
To view this discussion on the web visit
https://groups.google.com/d/msgid/edx-code/22533283-18ab-48da-9707-20609ccd5084%40googlegroups.com.
