Try disabling all audio codecs except PCMU and PCMA when calling them. Try disabling all video codecs too.

Does the sound work well on one computer when calling them and on another one does not? If yes, then there is a (configuration) problem with the new computer...

On 21/01/13 12:36, Jan Laugesen wrote:
The sound is very clear when I call [email protected]. I'm using windows 7, even 
the
ubuntu sticker is on my laptop. But I think that is not an important info.

*Gesendet:* Montag, 21. Januar 2013 um 11:36 Uhr
*Von:* "Eugen Dedu"<[email protected]>
*An:* "Ekiga mailing list"<[email protected]>
*Betreff:* Re: [Ekiga-list] Log
How is the sound when calling [email protected] ?

On 21/01/13 07:05, Jan Laugesen wrote:
  >  Hi,
  >  My problem is with the 3.2.7 version. It has not been working before on 
this
  >  laptop. Since I installed Ekiga on my new laptop some months ago, it 
hasn't been
  >  working properly. I have tried the 4.0 version, but it didn't register my
  >  account that is why I installed the 3.2.7 via the link u sent me. The 
alsamixer
  >  didn't fix the problem. People are not able to hear me clearly and I think 
some
  >  ppl don't hear me at all that's why they are hanging off. When I use the 
echo
  >  test-call a voicemail is saying something like - invalid and goodbye. The
  >  provider is in french, that's why I don't understand all. But invalide and 
au
  >  revoir means it;s not working ofc.
  >
  >  *Gesendet:* Donnerstag, 17. Januar 2013 um 09:55 Uhr
  >  *Von:* "Eugen Dedu"<[email protected]>
  >  *An:* "Ekiga mailing list"<[email protected]>
  >  *Betreff:* Re: [Ekiga-list] Log
  >  On 17/01/13 06:04, Jan Laugesen wrote:
  >  >  Thx for info. Even I enabled those two, ppl are not able to hear me 
much.
  >  >  My voice is far away, they say...
  >
  >  You have to precise a bot of context. Do you have this with 4.0 or with
  >  3.2.7? Has it worked before and suddenly you have this problem?
  >
  >  By the way, this sounds like your audio input is not configured
  >  properly. Try using alsamixer or gnome's audio settings tool or
  >  whatever to increase microphone sensitivity.
  >
  >  >  *Gesendet:* Mittwoch, 16. Januar 2013 um 15:54 Uhr
  >  >  *Von:* "geo cherchetout"<[email protected]>
  >  >  *An:* "Ekiga mailing list"<[email protected]>
  >  >  *Betreff:* Re: [Ekiga-list] Log
  >  >  Le 16/01/2013 15:45, *Jan Laugesen* wrote :
  >  >  >  Thanks for your response :) The problem is that my account says 
registered,
  >  >  >  but when I
  >  >  >  make an outbound call, the person I'm calling doesn't hear me much. 
I tried
  >  >  >  with two different
  >  >  >  headsets, but it doesn't make a difference. Is there anything 
specific I can
  >  >  >  do with my settings?
  >  >  >  My boss told me only to enable G711 aLaw and G711uLaw as audio 
codecs, but I
  >  >  >  don't see those two.
  >  >
  >  >  G711 alaw = PCMA
  >  >  G711 ulaw = PCMU
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