On our current IP phones when we transfer a call it puts the caller on
hold and allows us to talk to the transferee before transferring the
call, allowing us to explain who the caller is, why they need
transferring and even allows us to cancel the transfer should they be
unavailable.
We are looking to move away from physical phones and are wondering if
there is a way to replicate this functionality.
--
Mathew Shires
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