Hello everyone, We took in feedback on moving to a Discourse based forum for about a month, and it sounds like most of the folks who thought it might not be optimal were people who preferred to interact with mailing lists instead of forums.
We're pretty confident the email functionality of Discourse will work well for our community, so we've gone ahead and rolled out the forums. You can visit them now and sign up for a user account at http://discuss.elastic.co. Registration is one time only and you can do so with any email address or authorizing via Facebook, GitHub, Google Accounts or Twitter. Once you've created your account, you can set up your preferences to receive email as often or as rarely as you would like. For those who'd prefer to interact solely via email, you can start doing so as soon as you've set these preferences. You can find full documentation on interacting with the forums solely via email here.[0] Some anticipated FAQs: 1) Should I ask for help using the forums on this mailing list? You're welcome to ask for help on this list, on IRC (#elasticsearch, #logstash or #kibana on Freenode) or within the forum in the Meta Elastic category. 2) Are you going to stop answering questions here? No, we're going to leave the mailing list active for at least 30 days so our entire community can kick the tires. Quoting our internal company FAQ for this very question: "If our community members find Discourse to be suboptimal, we may make the choice to use the forums only for certain tasks and preserve the existing mailing lists." However, our goal is to provide a single source of truth for information on our products, so we're hoping the Discourse based forums really work for people. Our employees will be answering your questions with a pointer to a forum thread to encourage people to actually interact with the new resource, too. 3) So let's say that the forums work for people. What's the plan? We'll set these mailing lists to read-only ~30 days from now (June 1, 2015). We're still working with the creators of Discourse to do a full import of our mailing list archives, so once that task is complete the read-only archives will still be preserved, but you can search through all that collective knowledge in one place at http://discuss.elastic.co 4) Is there an FAQ for using the forums? We feel like the user interface for Discourse is pretty intuitive, but we have a short Notes on Using This Forum document [1] available to help you get started. 5) Where do I direct praise and pain points for the forums? Feedback on the forums should be posted to the Meta Elastic category. [2] You can update it via email using address discuss-meta [at] elastic [dot] co once you've set up your user account. 6) I have another question that you have not answered. What should I do? Please post a note in the Meta Elastic category, ping in IRC (I'm lh on Freenode, though anyone with ChanOps/Voice in #elasticsearch, #logstash and #kibana can help) or post a note in this thread. [0] - https://discuss.elastic.co/t/email-only-interaction-with-the-forums/106 [1] - https://discuss.elastic.co/t/notes-on-using-these-forums/118 [2] - https://discuss.elastic.co/c/meta Cheers, LH Leslie Hawthorn Director of Developer Relations http://elastic.co Other Places to Find Me: Freenode: lh Twitter: @lhawthorn -- You received this message because you are subscribed to the Google Groups "elasticsearch" group. To unsubscribe from this group and stop receiving emails from it, send an email to elasticsearch+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/elasticsearch/1c879411-ee8a-44ac-9e91-54843561baa8%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
