I have used international parcel post twice. The first time it got lost and I had to wait about 2 months for a reshipment from Elecraft that did get through. I don't think the original shipment was ever found. The second time, it came to Parcelforce's international clearing centre (somehere in the midlands). They erroneously charged me import duty despite the fact that the correct tariff code was there on the documentation. I wrote a letter of complaint and a claim for that to be returned. I did get my money back after 2 months. Their excuse was that their import duty system only allowed the first part of the tariff code, and then chose the one with the highest duty! No apology, and this has to rank as a pretty feeble excuse. I suggest you write a formal complaint and a claim. On other occasions I have used UPS and each time the service was faultless if expensive.
Regards, David M0DHO ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
