I had a similar experience a few months ago. They sent me free replacements for all six sets of knobs in the lower left-hand quadrant of the front panel. You think I would now buy from any other ham transceiver manufacturer/reseller/kit-maker (apart from Doug Hendricks)?
Just waiting for the KX3 to start shipping... Cheers, Alan V31FA On 2/4/2012 9:51 AM, Paul VanOveren wrote: > Sent an email Wed evening to the Parts dept @ elecraft, had one of the > original RF concentric knobs on my K3, # 758, May of 2008 finally split > open...Received a email Thursday am that Elecraft would send me replacements, > NO CHARGE. They were shipped USPS on Thursday and I checked the tracking # > and they will arrive today, Saturday in Michigan, OUTSTANDING Service. > Thanks to Lisa and the gang @ Elecraft. Show me any manufacturer that could > duplicate that kind of service.. > > NF8J > Paul > ______________________________________________________________ > > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
