My first "world class" receiver was a National HRO5TA1 from the early 1940's. It came to me via another Ham in the mid 50's. By the mid 1960's the HRO was in need of some work. In those days resistors drifted, capacitors leaked and tubes grew weak and gassy. But I had no manual. So I wrote the National company, asking if they might have one and what it might cost.
A few weeks passed and a large envelope arrived in my mail. Inside was an HRO5 manual and a note from a "secretary" at National. She said that she had spent several lunch hours digging through old file cabinets (remember this was before personal computers - even before Xeroxing!) and found a copy. With the complements of National Radio. No charge. That's when I learned that a company serious about supporting a market, like National was about Ham radio in those days, was serious about world-class customer support. And that's how you can tell the Elecraft is also very serious about supporting the Ham market today. 73, Ron AC7AC -----Original Message----- Don: Looking out my window, I can just see the old plant where National Radio used to be housed, about a mile and a half away. It's on the Malden - Melrose line, beside the railroad tracks. As a teenager, I dreamed of one day owing one of those new HRO-500s. Never did get one. Brian KB1VBF http://home.comcast.net/~b.denley/index.html ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
