Amen, brother! To a man - and woman - the Elecraft staff are always efficient, effective, fast, and friendly. Even though a few people are very impatient about when "their" new widget will ship, it is amazing to watch the process unfold and see, in the example of the KX3, how a prototype of a very complex and bleeding-edge device turns into a shipping product in about a year that has such a low failure/defect rate that certain larger competitors should blush. Getting one advanced new radio working well is hard... scaling up volume and getting hundreds of them out the door and working well when they leave is quite another matter! The vast majority of us (99.9%) are VERY thankful that Elecraft "sticks to their guns" and does things the right way, not the quick "I want it now" way. I don't know how Wayne, Eric, and other participating Elecraft staffers stay so calm and polite in the face of some of the posts we see here, and especially as are seen on the KX3 Yahoo group. The fine folks who answer the phones and emails are certainly to be commended as well. Thank you all! 73 de WF4Z (Hopefully this OT thread will not get too long. After a few posts, the point will likely have been made.)
On Thu, May 24, 2012 at 12:37 PM, Robert Galambos <[email protected]> wrote: > wayne/eric > > i know others have said this, but i think a pat on the back from us > customers to your office staff can not be repeat enough times. > > so what i think would be nice if you forward to them all the comments (i > hope)that will follow, so they know they are appricaited > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[email protected] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
