Frank,

was that in- or outside of warranty time? If outside then what's the 
problem? Don't expect Elecraft to do repairs for free out of warranty, they 
won't! Even Elecraft have to make some profit and pay their employees ... 
;-) And be sure electronice can fail (even twice as in your case). Only 
because Elecraft is putting things into their radios does not mean they are 
failure-excluded ...

73, Olli - DH8BQA



----- Original Message ----- 
From: "Frank Precissi" <[email protected]>
> When it comes down to the brass tacks (having my IC-746pro sent back to
> have the VFO encoder replaced not once, but twice and me footing the bill
> both times), good customer service will keep me coming back. 

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