Folks, This is a very serious email.
It has come to my attention that several of you have recently (today) berated other posters for their complaints or other list postings in direct emails (and in some cases phone calls) to them off-list. While this represents the actions of a extremely small minority of list members, it does a huge amount of irreparable damage. This is inappropriate, rude, and violates the list guidelines. It also is in direct opposition to our open philosophy here. As members of this email list and owners of our products, you are all Elecraft ambassadors. By insulting, berating or sending other snide/harsh messages by direct email to other posters criticizing the appropriateness of their postings to the list, you directly harm our reputation. This is serious. Scaring away other customers through rude emails only serves to harm us as a company, and to be honest, makes you look bad too. Do you really want to see that happen? All complaints are also welcome here. It is not necessary for you to defend our reputation or honor. We want to hear about problems as quickly as possible. All questions are welcome here, regardless of how basic they may be. (We all were newer / non-technical hams once..) Both direct email to us and list forums like this one serve as excellent channels of communications back and forth between us. Lastly, please treat -all- discussions started here as if you would face to face in a polite setting, say when you are having dinner with acquaintances you do not want to offend. (This includes off-list followup communications.) If you have the urge to send something tart, offending or personally critical, please wait over night and then delete it in the morning when you are more clear headed. Even if you see an inappropriate posting by another, do not jump in and criticize it. If you truly feel it is inappropriate, please email me directly. Let's not start a thread on this posting. I'd like it to stand as stated above. -- Eric Elecraft List Moderator --- www.elecraft.com ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
