Just to add my experiences.
My first order for a K2 (Jan 2004) came through parcel force and full duty
was charged. Parcelforce collect the duty for customs, but would not admit
that they were in the wrong. I did manage to contact customs by phone, but
only by way of a helpful receptionist who got the customs officer to return
my call. I sent off the label on the parcel together with copies of the
invoice. Then I received a letter saying that because of the "additional"
evidence they would refund me, infering that it was my fault. I eventually
received the refund, three months after.
My second order (March 2005), for extra modules and upgrades went through
with no problems.
You pays your money and takes the chance.
Peter
GM8GAX
K2 #4027
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