I guess it's my turn now to give all those at Elecraft their due.
I bought a new unopened KRX3 from a reflector member, thanks for deal you made me. When installing the sub-receiver we were short or lost a screw one the same size as the outside case screw, pulled and used it on the inside for ease of replacement. Several days I called Elecraft and was going to order several small items one was what looks like a gender changer ( I had lost mine) the screw and a rubber foot for the side of my second K3 that I bought used it was missing. Of course I did not have any of the part numbers I felt foolish about that," SORRY" when they had all the numbers for the needed items I asked for the price and shipping they told me "NO CHARGE" and that my KAT was going to ship that day and the parts would be in the box with it. This service and support started with my K2 another item I bought that was at a point of being just starting to build and a problem came up so he put in a closet for a year and then sold it. Again with Elecrafts help and a few members of this board it could never have finished. Many thanks again Alan/Don and Elecraft. These are but just a few of the reasons that I moved to the K3's and sold my FT-5000 rock solid support. In fact I do have a couple of Elecraft products now for just that reason a K2/100 every option, KAT100, 2 K3's 1 well optioned the other with everything that you can get in it, W2 with 2 sensors, P3/SVGA/, KPA500, KAT500, PR-6 and a must have the XG3. I have saw some comments on other reflectors about Elecraft not wanting to do some things under warranty but only a very few of those in the last few years since I started paying attention to Elecraft postings. Compared to other radio brands and models I owned some high end ones in the last several years I guess 7 new radios (Base units) the percentage of negative posts for Elecraft has to be the lowest of any! Fred/N0AZZ ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
