Totally agree. I've had a Yaesu radio and customer service is nonexistent. I've owned a K2, K1 and KX1 and just ordered a KX3 and I actually look forward to talking the the folks at Elecraft because it's such a refreshing change from the usual fare of people that know nothing reading from a customer "service" script every time you call. To me it's well worth the price and it's made in the USA. Who could ask for more?
73 Steve W1SFR On May 29, 2013, at 2:28 PM, Bill wrote: > To make money you must have happy customers and sell solid products. Elecraft > appears to be spot on for both points. > > I enjoy my K3 and P3 with various add-ons to suit my needs. When I have a > question - I contact Elecraft and ALWAYS get a prompt and accurate answer. > Will I buy more Elecraft products? Of course I will. My decision to stay with > Elecraft products is based in part to the quality and ability of the > hardware. The other part is the customer service. > > YKI and a couple of others make good rigs - but, you will never get the super > Elecraft style customer service from them. > > Bill W2BLC > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
