I am posting this here in hopes that one of the owners sees it and can correct 
the customer service attitude.

When a company sends a produce to the wrong address they should have the 
decency to make it right.
It should not be up the the customer to have to track down a package. to ensure 
it gets handled properly.

And when the customer calls, Make sure your personnel know how to use the Mute 
button correctly
(yea I heard that)
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