I can't say enough great things about Elecraft customer care. Another example popped up today when I needed a K3 DVK card shipped on an overnight shipment so I could install it over the holiday weekend. Of course, I didn't submit my order on the web until 2:30 PM California time and shipping had stopped for the day. I called Elecraft to see if there was any chance they could slide this small shipment out the door today via overnight delivery and sure enough, they were able to make it happen. I don't want to set the expectation that something special like that could happen every time but Elecraft (I forgot the young lady's name, Loretta maybe?) made it happen this time and really saved me some major stress. I need to take this particular K3 to the WRTC2014 next week in Boston since one of the competitors needed a backup K3 in case their K3 went down and I volunteered it but it didn't have a DVK (which will be needed in the competition). Now it will have a DVK and I owe it all to Elecraft's fantastic customer care philosophy. Awesome! Thanks again, Bob K5WA ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected]
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