HI Jim:
Sorry to hear about the QC issue. You'd think that HRO would have
looked at them to make sure that there were OK. Well, maybe they
were in a sealed package. As I see it, HRO should at least reimburse
you for your return postage... and then bill MFJ for that cost.
73 de Ray
K2ULR
KX3 #211
On Dec 15, 2014, at 11:22 PM, Jim Stahl via Elecraft wrote:
A real world data point:
I recently ordered two MFJ 17 ft telescoping masts, which arrived
today. Not exactly high tech. One of them was defective - a section
that was jammed and would not come apart, along with an adjacent
joint that felt way too loose.
HRO had me ship it back to them, and I'm sure they will replace it
with a good one. But I've wasted $7 bucks to mail it back, plus time
going to and waiting at the post office.
Fortunately I don't need it right away. But definitely a example of
poor quality control.
73 - Jim K8MR
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