When it comes to bugs (software and/or hardware) I do not feel there is
another ham radio manufacturer as responsive as Elecraft.
I personally experienced this when I first got my KAT500/KPA500 units.
Long story and loads of emails - within a couple of weeks I was sent a
new software to install. Elecraft had listened - without making excuses
or attempting to redirect the problem. My problem vanished and I have
been enjoying my K-Line ever since. A flawless system that meets all of
my needs perfectly (other's mileage may vary).
I can tell you from experience, not rumors or tall tales, that other
current manufacturers I have dealt with would not have been anywhere as
responsive. Kudos to Elecraft!
Bill W2BLC K-Line
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