Well I would guess that the Elecraft folks have had a lot of experience working on their equipment so the more "common problems and questions" are known.

I worked in a 2-way radio shop 1991-93 and handled all the MT600 repairs (including the P200 and MT1000 which were very close to the same radio design). After you work on several hundred of them in one year you get to know them very well. Especially the common failures and all the weak points in the system. Most times I could tear one down in 2-minutes or less and fix the problem in 15-30 minutes if I had the parts. I can still probably "field strip" one of those radios in the dark by feel.

In our shop we did not have a parts man to place orders; each tech maintained parts for the equipment he repaired. That worked very well as the guy doing the fixing best knows what parts he most needs.

Later in charge of communications for a company with 180 MT-1000 VHF HT's, I ordered a set of parts for those radios based on my experience of the most probable failures.

Also, building a good data base with the combined experiences of all the techs. is a great aid for customer assistance. Having good repair flow diagrams can result. All things I have done in my past professional life.

This is one of the things companies that get rid of the "old guys" often fail to realize. They are loosing long years of experience. During Y2K Cobol programmers retired 10-20 years were called to fix the sw; none of the young "punks" knew Cobol.
-----------------------
Makes you wonder how they know such seeming impossible-to-know things.
Are there also magic potions and incantations available?
73 de Brian/K3KO


73, Ed - KL7UW
http://www.kl7uw.com
    "Kits made by KL7UW"
Dubus Mag business:
    [email protected]

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