I doubt that *any* software company will guarantee free support for
changes by third party companies/organizations (particularly since
some companies like QRZ.com seem to make changes just to break third
party software on a regular basis).

In a fee for support model like HRD, LLC., free updates for any change
in third party hardware/software would be economic suicide.

73,

   ... Joe, W4TV


On 2015-06-13 10:30 AM, David Cole wrote:
Hi Dick,

Just checking to see if the HRD software package can be rendered broken
by outside parties without a free update, after a year of ownership has
passed.

HRD itself is free to update, or not update, as they see fit, I
understand that.

I am not suggesting that they "must" update, but rather asking the
question-- would they update for free, if the software became useless
for reasons out of their control, and after a year of ownership.

"Useless" being defined as some major part being broken, like LoTW, or
K3 controls...

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