All, I must agree with Gerald. I've been thinking about making the move to Elecraft and been following this board for a while just to gauge customer satisfaction, technical support, etc. I must say that the quantity and quality of information exchanged and the level of responsiveness have won me over. If I had any doubts before, I no longer do. I'm happily making the move. Keep up the great work ... Customer service still matters!
73 Joe NY2CQ > On Jun 23, 2015, at 10:22 PM, Wayne Burdick <[email protected]> wrote: > > Our pleasure, Gerald. I'm glad it was something simple and that you're back > on the air. > > 73, > Wayne > N6KR > >> On Jun 23, 2015, at 6:47 PM, KC6CNN <[email protected]> wrote: >> >> I am happy to report that my awesome audio is back. >> Thank you Howard, Wayne, and Eric for your outstanding customer service. >> All is great with my K3 now. >> It still amazes me and it floored a couple of other hams that were here in >> my shack when Wayne returned my e-mail. They were like " That is one of the >> owners", I was like yeah. They could not believe that a simple guy like me >> could get one of the owners to e-mail me back. I laughed and told them that >> I had exchanged e-mails with both owners and had even spoken to them on the >> phone. >> One of the hams laughed and said yeah try that with any of the big three. >> Then said he believed he was going to sell his radio and purchase a new K3. >> I explained the new K3s to him and told him he would not miss the old radio. >> Got off subject here sorry. >> Thanks again Elecraft for the outstanding Customer Service. >> Thank you >> Gerald Manthey - KC6CNN > > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[email protected] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [email protected] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected]
