I've gone through a bit of this under Windows 10.
Open DEVICE MANAGER and the PORTS device listing. This is in
Settings->System->About->Device Manager.
Connect your cable to the KAT500. You should hear a beep and see the
device appear. That is the COM.
The ports are 38400 and the COM might come up a 9600, so you change the
settings to 38400.
If you computer confuses the KPA and KAT and you KNOW they are
different, I'd suggest you add a good quality USB powered hub and
connect through it. I have a pretty good computer and I've had to
attach eight external powered USB3 Hub ports to it for stability.
73, Byron
On 09/25/2015 09:09 PM, Bill Wiehe via Elecraft wrote:
As an up date, I ordered a new KXUSB cable but the computer still does not
recognize the KAT500. The original 'COM PORT' that was used prior to all this
issue is gone and I am unable to find it. I have managed to work through all
the steps from uninstalling and reinstalling the program and utility as well
and rebooting the computer with the cable both in and out, etc. For whatever
reason the computer simply does not recognize the KAT500. The KAT500 keeps
defaulting to the port occupied by the KPA500 utility. In doing so the COM PORT
will not recognize the KAT500.   Looking for additional suggestions. Thanks
in advance,Bill - W0BBI
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[email protected]
This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [email protected]
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[email protected]
This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [email protected]
