One other data point I forgot to mention - Our ISP's engineers are directly
working with Verizon to determine where the problem is and to get it resolved.
73,
Eric
/elecraft.com/
On 1/5/2016 10:28 AM, Eric Swartz - WA6HHQ, Elecraft wrote:
We've been beating on the Verizon Fios issue accessing elecraft.com with our
team non-stop since it first started to occur, and we are also in direct
contact with our hosting ISP for Elecraft. Their engineering team is hitting
it hard from their end.
Let's drop the thread on here for now to reduce list clutter.. If you wish to
send a report of failure, or if it starts working for you, please email me
directly ( [email protected]) .
73,
Eric
/elecraft.com/
On 1/5/2016 4:25 AM, Barry N1EU wrote:
It is NOT a routing issue. Knut and I have identical tracert after
the first few hopes and I've never had an issue with connecting.
Barry N1EU
On Mon, Jan 4, 2016 at 11:53 PM, tomb18 <[email protected]> wrote:
I had the same thing in the past where I couldn't access Price Waterhouse
from work but I could from home.A trace route showed me the faulty router
and a call to the whois administrator lead me to someone who said he
couldn't do much.The next step was to the Canadian president of Price
Waterhouse, and it was fixed the next day.Surely all you guys can find the
offending router, especially since there are so many people with the
problem.73 Tomva2fsq.com
Sent from my Samsung Galaxy smartphone.-------- Original message
--------From: Rick Miller - N1RM <[email protected]> Date: 2016-01-04 11:45 PM
(GMT-05:00) To: [email protected] Subject: Re: [Elecraft] Elecraft
website and Fios
Just a quick update - please don't yell at me...
The problem persists here (Reston, VA).
Further troubleshooting indicates that the problem is NOT at Elecraft.
Verizon has now escalated this two levels to their engineering group - not
sure what that means, but it sounds impressive. I'll continue to ping them
to ensure they don't close the ticket from perceived lack of interest.
FWIW, they seem genuinely interested in solving this. Some of the
complaints about this thread indicate that a few people don't appreciate the
fact that Verizon does not own or control much of the infrastructure between
my house and Elecraft (that's the nature of the Internet). I've dealt with
other ISP's, in the past, who would make me prove that the problem is theirs
(generally impossible for an end-user to do) before investigating it.
That's why they are "in the past."
Rick
N1RM
--
View this message in context:
http://elecraft.365791.n2.nabble.com/Elecraft-website-and-Fios-tp7612185p7612302.html
Sent from the Elecraft mailing list archive at Nabble.com.
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