Hi,
I do think that there is something wrong with the virtual cart ordering
system.
I do not have a confirmation message in my junk folder. If I had made an
error in my email address then there should have been a notification to
someone about this error. I entered my email address, my phone number and
my call sign. I did NOT make an error in all three.
A very quick search on my call sign VA2FSQ would quickly show my email
address, phone number, and my order history (almost every single Elecraft
product).,
I now need to wait an additional three weeks for my product.
I would expect a little bit better consideration especially since I dropped
everything to help you guys out just a little while ago.
So much for professional courtesy.
-----Original Message-----
From: Eric Swartz - WA6HHQ, Elecraft
Sent: Wednesday, June 22, 2016 9:15 PM
To: [email protected]
Subject: Re: [Elecraft] Does one receive an email when an order is placed?
Our Web order entry system always sends an immediate email confirmation. Ron
was probably noting that we do not normally send a second one manually.
We usually also send an automated email with a tracking number when we ship
via UPS.
If you do not receive a quick confirmation email when placing an order on
the web, its likely there was a typo in your entered email address on the
order. (Or it is caught in your spam filter. Make sure to search on and
whitelist emails from [email protected] , which is our secure shopping
cart vendor.)
Feel free to call or email [email protected] if you do not receive an email
order confirmation quickly
73,
Eric
elecraft.com
_..._
On Jun 22, 2016, at 9:06 PM, Tom <[email protected]> wrote:
Well lo and behold. This time I received an email confirmation. I do not
have one from when I placed the order a few weeks ago.
Funny, Ron in sales says they do NOT send an email confirmation.
73
-----Original Message----- From: Bob
Sent: Wednesday, June 22, 2016 2:55 PM
To: Tom ; Elecraft Reflector
Subject: Re: [Elecraft] Does one receive an email when an order is placed?
Hi Tom,
Last order placed was for K-Pod on April 17th and I did. As far
as
I remember always did in the past too.
73,
Bob
K2TK
On 6/22/2016 2:08 PM, Tom wrote:
The reason I ask is that early this month I ordered a bunch of stuff and
I remember seeing the web page confirmation but I do not seem to have any
email. Does one get sent?
Thanks, Tom
va2fsq.com
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