My only experience is with the parts email address, and they got back to me within a couple of hours during normal business hours. Make sure to check your junk folder in case it slipped through.
You could also try the other support email listed [email protected] John, KC7DRI ________________________________ From: [email protected] <[email protected]> on behalf of Stuart Hill <[email protected]> Sent: Monday, July 30, 2018 12:47 PM To: [email protected] Subject: [Elecraft] FW: Enquiry Time Does anyone know the usual time taken to get a reply from the [email protected] <mailto:[email protected]> email address? I asked a question last week but have had no reply as yet. Stuart, GD0OUD. ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected]

