Can I just add that at the stage that says reboot, you should really shut down the machine, wait a bit, then Restart. Sometimes a USB port is not physically but just logically reset by a reboot.
I hope this helps Regards Andy, G8TQH Sent from my iPhone > On 14 Apr 2019, at 18:17, Tom <elecraft.l...@videotron.ca> wrote: > > Hi, > Sometimes driver software can be a pain... > Try this. > 1) Open the device manager and select the comport by right clicking on it. > 2) Check the box to delete the driver software and uninstall. > 3) Unplug the USB cable. > 4) Reboot > 5) Next run the FTDI driver installation. When prompted or when complete, > plug the USB cable back in. > Sometimes, windows will keep reinstalling the same driver if the files have > not been deleted. > 73 Tom > va2fsq.com > > > -----Original Message----- > From: elecraft-boun...@mailman.qth.net <elecraft-boun...@mailman.qth.net> On > Behalf Of HB > Sent: April 14, 2019 12:47 PM > To: donw...@embarqmail.com; 'Dick Dievendorff' <d...@elecraft.com> > Cc: 'Elecraft list' <Elecraft@mailman.qth.net> > Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed > > I have done all of those things and no change. As I said every other piece > of software that needs the KXUSB grabs it and uses it fine – just not the > utility software. > > There is something to the driver installation – it shows as incomplete, but > reinstalling the FTDI drivers from the FTDI website still does not fix the > problem. There is still an event message saying that the installation did > not complete. > > I realizer this is not an Elecraft issue, I’m just looking for help. > > Hank > K4HYJ > > From: Don Wilhelm > Sent: Sunday, April 14, 2019 11:09 AM > To: h...@optilink.us; 'Dick Dievendorff' > Cc: 'Elecraft list' > Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed > > Hank, > > Installing KX3 Utility will do nothing for changing what your computer does > about COM Ports vs USB port assignment. It is now apparent that your > computer is not properly recognizing the FTDI USB to Serial adapter. > > Download and install the FTDI drivers from the FTDI website. > What you are trying to deal with is an FTDI USB to Serial adapter. Just > because the KXUSB cable is sold by Elecraft does not change that fact - the > FTDI chipset is not an Elecraft device, but an FTDI device even though it is > included in the KXUSB. > > 73, > Don W3FPR > >> On 4/14/2019 10:06 AM, h...@optilink.us wrote: >> Reinstalling the KX3 utility software from the Elecraft site did nothing. >> >> How can I check the registry values on the PC to know if that is the cause? >> >> Hank >> K4HYJ >> >> -----Original Message----- >> From: Dick Dievendorff <d...@elecraft.com> >> Sent: Sunday, April 14, 2019 12:47 AM >> To: donw...@embarqmail.com >> Cc: HB <h...@optilink.us>; Elecraft list <Elecraft@mailman.qth.net> >> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed >> >> The kx3 gets its inventory of com ports from registry values populated by >> complete device driver installation. >> >> Dick, K6KR >> >> > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > > > --- > This email has been checked for viruses by Avast antivirus software. > https://www.avast.com/antivirus > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
