If there is a next time, one can ask for a shipping label from
Elecraft. But wait a few days for the response; when I returned from
shipping the PA deck from the KPA1500 ($170 insured), I got the label in
the email. Oh well. It was out of warranty (but unused until the shack
is completed; very soon now).
I always, always ask for discounts or similar; the worst possible answer
is 'no', which costs me nothing yet sometimes provides a nice savings.
73 es Merry Christmas,
Rick NK7I
On 12/16/2019 9:53 AM, k7ffn frdmftr.net wrote:
I purchased a KX3 "Shack-in-a-Pack" a year ago, and after making one contact
QRP at 5-watts, I set it aside in its carrying case while I took care of other
commitments. Last week, barely three weeks before the end of the warranty period, I
brought it out and started working with it, studying the manuals, and figuring out how to
use it. I immediately discovered that transmitting into a 50-Ohm dummy load and pressing
ATU TUNE returned an SWR of 25.4:1. Discussions with 'Rob,' Elecraft technician, were
not productive; i.e., the results that should have been obtained weren't there.
Eventually I discovered that while it said I was transmitting at 5-watts, the RF
indicator was reading el zippo. Rob sent me a Repair Service Authorization (RSA) and I
returned it to Elecraft for repair. It took two days to get there and one day later I
received notification that the KXAT3 board had failed, had now been replaced, the unit
calibrated, and all is copacetic! I am writing this to cr
ow about the wonderful service offered by Elecraft, especially approaching
the Christmas season! (My only complaint is the $57 it took to ship it and
insure it for $1400, but that is not their fault.) I am very happy with
Elecraft and I am looking forward to doing some serious QRP work when it gets
back.
73.
--Don Cline, K7FFN
k7...@frdmftr.net<mailto:k7...@frdmftr.net>
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