Outstanding service, as usual. Now if ALL companies (not just ham radio) provided this level of service.......
Dave wo2x Sent from my iPad > On Jun 3, 2020, at 1:12 AM, [email protected] wrote: > > A few months back I won the ARRL Auction for a KPA1500. It was my > understanding this was the one the League used to test for the QST review on > the amplifier. > > > > It operated flawlessly for a few months, then I did something wrong after > doing some work to my Vertical and it stopped putting out full power. > > > > After several emails back and forth with Elecraft Service the decision was > made to send in only the RF Deck, I did. Because of the COVID, things took > a bit longer than normal, but in the end they got it fixed and performed > some upgrades. I received it from UPS today, reinstalled it and all is > well. > > > > What I wasn't expecting however is they warranted all the repairs. I had > mentioned in my emails that this was the amp that the ARRL tested, I am the > "second owner" and they usually only honor warranties if sent in by the > original owner. > > > > Thank you Elecraft for the outstanding service, keep up the good work! > > > > 73 de Bruce, N7TY > > Yuma, AZ > > www.qsl.net/n7ty <http://www.qsl.net/n7ty> > > > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[email protected] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [email protected] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected]

