What is the context for this email? What is the issue?

73!
Jack, W6FB

> On Aug 3, 2020, at 10:22 AM, wa6...@arrl.net wrote:
> 
> I had something like that happen with my KPA1500.  The way to fix it is to 
> unplug the amp, and plug it in.
> 
> This happened to me when we had a SHORT power outage (both my K3s and KPA1500 
> were on).  The Amps fans went on high and the control head
> power switch didn't turn it off, even the switch on the PS didn't turn it off 
> (I think).
> 
> I opened a ticket, #0479,  with Elecraft support In January.  Same 10v issue. 
>  Sent them logs, blah blah.  No resolution and no further communication.
> 
> I THINK there is some sort of problem with the line that communicates between 
> the K3 and KPA1500.  This issue is initiated by a very brief power outage. I 
> was able to duplicate the problem.
> 
> I sent all the info to Support, on how to duplicate the problem, but they 
> never replied...
> 
> Bottom line, the TEMPORARY fix is to 1. turn off the K3, 2. Unplug the Amp.  
> Plug amp back in, and power up k3 (which should also power up the
> KPA1500).
> I have a UPS on the K3, but not the Amp (for obvious reasons).
> 
> Hopefully, Elecraft will eventually fix this issue.
> 
> 73
> Nigel
> Wa6MSE
> 
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